Tulane TransLōc

Tulane TransLōc On Demand serves the Tulane community around our campuses and surrounding areas. Service must be requested through the TransLōc On Demand app or online at: https://ondemand.transloc.com.

The Tulane TransLōc On Demand transit app provides Tulane University students, staff, and faculty the convenience of requesting ride-share style transportation within specified regions and time frames via their single sign on (SSO) Tulane credentials.

Some Tulane locations are restricted to users working at that location. Tulane affiliates do not have access to TransLōc On Demand services.

The times TransLōc On Demand is available depend on whether a ride is needing during academic semesters or summer/winter breaks. 

Academic Year TransLōc On Demand Service 

Please refer to the TransLōc On Demand app for up-to-date time and location availability. Some general information is listed below.

Fall Semester Schedule 

August 16 to December 14

  • Monday through Friday: 6 a.m. to 10 p.m. 
    • 6 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference and selection convenience.  
    • On demand transit service to/from the uptown campus and downtown campus not available due to at least one green line fixed shuttle operating. 
  • Saturday and Sunday: 10 a.m. to 10 p.m. 
    • 10 a.m. to 6 p.m. - Points of Interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference.
    • On demand transit service to/from the uptown campus and downtown campus not available due to Weekend Red Line fixed shuttle operating. 

Spring Semester

Tuesday after Martin Luther King, Jr. Day through May 14

  • Monday through Friday: 6 a.m. to 10 p.m. 
    • 6 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference and selection convenience.  
    • On demand transit service to/from the uptown campus and downtown campus not available due to at least one green line fixed shuttle operating. 
  • Saturday and Sunday: 10 a.m. to 10 p.m. 
    • 10 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference.
    • On demand transit service to/from the uptown campus and downtown campus not available due to Weekend Red Line fixed shuttle operating. 

Summer & Holiday TransLōc On Demand Service

Please refer to the TransLōc On Demand app for up-to-date time and location availability. Some general information is listed below.

Summer

May 15 to August 15

  • Monday through Friday: 6 a.m. to 10 p.m.
    • 6 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference and selection convenience.  
    • On demand transit service to/from the uptown campus and downtown campus not available due to at least one green line fixed shuttle operating. 
  • Saturday and Sunday: 10 a.m. to 6 p.m.
    • 10 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • On demand transit service to/from the uptown campus and downtown campus not available due to Weekend Red Line fixed shuttle operating. 

Winter

December 15 to Sunday before Martin Luther King, Jr. Day

*dates may be adjusted based on final exam schedule

  •  Monday through Friday: 6 a.m. to 10 p.m.
    • 6 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • 6 p.m. to 10 p.m. - Uptown and downtown regions serviced. POI still showing for reference and selection convenience.  
    • On demand transit service to/from the uptown campus and downtown campus not available due to at least one green line fixed shuttle operating. 
  • Saturday and Sunday: 10 a.m. to 6 p.m.
    • 10 a.m. to 6 p.m. - Points of interest (POI) only serviced on the uptown campus and downtown campuses.
    • On demand transit service to/from the uptown campus and downtown campus not available due to Weekend Red Line fixed shuttle operating. 

TransLōc On Demand service is designed to drop passengers off at a Tulane property, residence, grocery store, or pharmacy within the defined region. Dropping off at the edge of the region that is not one of the accepted locations (Tulane property, residence, grocery store, or pharmacy) is not within the scope of this service. TransLōc On Demand is not designed as a last mile transit service.  

Frequently Asked Questions

For more information, please read the following frequently asked questions.

When is TransLōc On Demand available?

Monday through Friday year-round excluding university holidays, TransLōc On Demand is available from 6 a.m. to 10 p.m. Saturday-Sunday hours of operation change from fall/spring semesters to the summer/winter recess. During the fall/spring semesters, hours of operation are 10 a.m. to 10 p.m. During the summer/winter recess, hours of operation are 10 a.m. to 6 p.m.
 

Where does TransLōc operate? 

Pick up and drop off locations for TransLōc On Demand depends on time and location. TransLōc On Demand transportation to and from residences within the defined region around both the uptown campus and downtown campus is not available until 6 p.m. TransLōc transportation from residence to residence is not part of the scope of this service. TransLōc On Demand transportation to and from businesses is not a part of the scope of this service. See below for exceptions to this rule. These exceptions are classified as points of interest (POI).  

  • A pharmacy and grocery store are available from both the uptown and downtown campus all hours TransLoc transportation is available. The locations are set as POI on the applicable service cards.
  • From uptown campus: Walgreens at 2418 South Carrollton Avenue, Robért Fresh Market at 8115 South Claiborne Avenue.
  • From downtown campus: CVS Pharmacy at 939 Girod Street, Rouses Market at 701 Baronne Street. 
  • Additional grocery stores and pharmacies are available within both the uptown and downtown defined regions except on Saturday and Sunday during non-peak hours (Summer and Winter Recess) due to service ending at 6 p.m.

Please note that pharmacies and grocery stores currently set as a point of interest (POI), both uptown and downtown, will be discontinued May 15, 2025.  Please make transit plans accordingly. Grocery stores and pharmacies located within the region after 6 p.m. will be made available only to students living in uptown campus and downtown campus residence halls.   

What locations are restricted off-campus Tulane properties? 

Tulane properties not within the footprint of the uptown or downtown campus that have a restriction placed on them are only available to Tulane students, staff, and faculty that work or have classes at that Tulane property. Tulane students, staff, and faculty using the Tulane property address as an TransLōc On Demand pickup or drop off location because they live close to the Tulane property or drive to the Tulane property to park is not part of the scope of TransLōc On Demand.  

The Tulane school or Tulane department that is based out of the Tulane property will manage the list of students, staff, and faculty that will be granted TransLōc On Demand access to that Tulane property. 

Some points of interest (POI) locations that are managed by Shuttles & Transportation may have this restriction placed on it making these locations only accessible by being granted access by Shuttles & Transportation management. 

What are the defined regions for the uptown campus?

The following boundaries are the defined regions for the uptown campus. TransLōc On Demand service to this region begins at 6 p.m. excluding Saturday and Sunday during non-peak hours (Summer and Winter Recess) due to service ending at 6 p.m. 

  • East Boundary: Leonidas Street 
  • West Boundary: Napoleon Avenue 
  • South Boundary: Magazine Street 
  • North Boundary: Fountainebleau Drive 

What are the geographic boundaries for the downtown campus?

The following boundaries are the defined regions for the downtown campus. TransLōc On Demand service to this region begins at 6 p.m. excluding Saturday and Sunday during non-peak hours (Summer and Winter Recess) due to service ending at 6 p.m. 

  • East Boundary: Poydras Street, extended at Loyola Avenue to Howard Avenue
  • West Boundary: Canal Street, extended to St. Louis/Basin to South Claiborne Avenue 
  • South Boundary: St. Charles Avenue 
  • North Boundary: South Broad Street

View maps of the boundaries in the TransLōc app.

Can TransLoc take me to the grocery store or a retail shopping center?

Once the defined regions uptown and downtown become available for service at 6 p.m., all grocery stores and pharmacies within those regions are serviceable using TransLōc On Demand. This service excludes Saturday and Sunday during non-peak hours (Summer and Winter Recess) due to service ending at 6 p.m.

A service card is open allowing TransLōc On Demand requests to multiple retail and grocery shopping locations in the greater New Orleans area, during June, July, August, and Dec. 15 to Jan. 15 on Monday through Friday 10 a.m. to 5 p.m. No service is available on university holidays and breaks.